The code of Fair Business Practices shall,
inter alia, include the following :
(i)
Charging only fair and reasonable prices and
taking all possible steps to ensure that the maximum prices charged to the
customer, are either clearly marked on the product or its packaging, or are
otherwise available for verification by the customer.
(ii)
Taking every possible step to ensure that
the dealers and or agents appointed by the nominee do not charge prices higher
than those fixed.
(iii)
Not withholding or suppressing the stocks of
goods for hoarding and/or
profiteering during a period of scarcity.
(iv)
Not producing or trading in spurious goods
or goods of sub-standard quality.
(v)
Not adulterating the goods.
(vi)
Not publishing misleading advertisements.
(vii)
Invoicing goods exported or imported at
their correct prices.
(viii)
Maintaining accuracy in weights and measures
of goods offered for sale.
(ix)
Not dealing knowingly in smuggled goods..
(x)
Providing after-scales-service where
necessary or possible
(xi)
Ensuring that the product-warranty is
offered in simple, unambiguous and concise language and highlights the rights
of the consumer under it.
(xii)
Honoring the fundamental rights of the
consumers, viz. Right to safety, Right to choose, Right to information and
Right to be heard.
(xiii)
Discharging social responsibilities and the
responsibility to protect the environment and the infrastructure.